Annual maintenance contracts
A system is only as good as its last check
Annual contracts for every system we install — and for systems others installed.
Contract tiers
Basic—/year
- Response time: [to confirm]
- Preventive visits per year: [to confirm]
- Parts: [to confirm]
- Support line: working hours
Standard—/year
- Response time: [to confirm]
- Preventive visits per year: [to confirm]
- Parts: [to confirm]
- Support line: [to confirm]
Premium—/year
- Response time: [to confirm]
- Preventive visits per year: [to confirm]
- Parts: [to confirm]
- 24/7 line: [to confirm]
What a visit covers
Cameras cleaned and refocused, recording and storage checked, firmware brought up to date; readers, locks and controllers tested; switches, Wi-Fi and cabinets inspected; exchanges, PA/VA and amplifiers tried end to end. You get a report after every visit.
Already an MTSS customer?
Report a fault and our team will log it and call you back.
Request a maintenance contract
Tell us which systems you have and how many sites. We will propose a contract.